Reviews
Authority Heating & Cooling strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 801-895-7614 or send us a message online!
"Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!"
Authority Heating and Cooling is an amazing company. My AC went out over the weekend and they were able to get a tech, Jeremy, out to my house Tuesday afternoon. Jeremy was so polite and professional. He took the time to make sure everything was running correctly. I live in a condo and the units outside weren’t marked as to which house number they belonged to. Jeremy was nice enough to label mine so I know for the future. Michelle was also great at keeping me updated on when Jeremy would arrive at my home. Thank you for the outstanding job!
KELSEY H.
Customer Reviews



Robert Fee2025-06-23Trustindex verifies that the original source of the review is Google. We appreciated the detailed explanation as to what they were going to do, and the team’s passion at fixing an issue the prior HVAC installer could not figured out. Personable, efficient, listened to our thoughts and issues, and answered every question. HIGHLY recommend. Konabe2025-06-22Trustindex verifies that the original source of the review is Google. Ty, the GM, was honest and kind. My mother's 30 yr old AC unit would be a difficult if not impossible fix and instead of trying to make money on a couple of senior citizens he was up front about the issue. James Francis2025-06-20Trustindex verifies that the original source of the review is Google. Great job Sandi Bennett2025-06-19Trustindex verifies that the original source of the review is Google. Excellent experience with Authority! Dave did a great job describing the various choices for replacing our old AC/furnace with an AC/heat pump system. Tionna walked us through each step with financing and was able to get installation scheduled for the next day to accommodate us heading out of town. Francisco and Eduardo completed our installation and all the peripheral replacements and adjustments in one day (it would normally require 2), in 100 degree heat. They did a beautiful job and made sure we understood our new equipment and how to use it. After over a week without AC, we are overjoyed with their service and our new system. Thank you! Bradley Romney2025-06-19Trustindex verifies that the original source of the review is Google. Our experience with Daniel was a complete night-and-day difference from the last company we used. No sales pressure, no gimmicks—just honest, high-quality work. He took the time to make sure everything was thoroughly cleaned and brought up to standard, without cutting any corners. It’s clear he genuinely cares about doing things the right way and looking out for his customers. The system is running perfectly now, and it was a huge relief to have someone we could fully trust. We’ll absolutely be recommending him to everyone we know. Jim Welsh2025-06-17Trustindex verifies that the original source of the review is Google. Andrew saw an easy fix that could have caused a big issue. He fixed it and did a full maintenance is the system. Robert York2025-06-17Trustindex verifies that the original source of the review is Google. On Monday, had a new AC unit install. Bryant. 2.5 ton. Francisco and Eduardo did the install and they did a excellent job. Both were professional and did a clean job. From the first technician, Ricky Shumway, to the sales person, David Tresner, to Francisco & Eduardo, to the accounting, Tionna Roberts, they all did job to make me happy. Mel Cossey2025-06-17Trustindex verifies that the original source of the review is Google. They get things done, right and they are professional. Ariel Chavira2025-06-16Trustindex verifies that the original source of the review is Google. Gabriel Naylor did a great job. He was very thorough and kind.
Best experience ever with an HVAC company, I got two other bids on the service they performed that were substantially higher and they take before and after pictures…highly recommend especially if you need expensive work done at least get a bid from this company, I’ve already recommended them to one friend.
– Craig C.
Patrick was on time and very respectful and attentive. Before entering our house, he put shoe coverings on to protect our wood floor and carpet. He explained what he was going to clean when he performed the overhaul on our heat pump, coil and mini split. He even sent before and after photos. Patrick went above and beyond when he brought our packages in from the front porch. We will continue to use Authority Heating & Cooling for all our HVAC needs.
-Shawn L.
These guys always do a great job! They’re careful and respectful, they do good work, their prices are reasonable, and they always go above and beyond, even to cleaning up an existing mess they didn’t cause. Special thanks to today’s techs, Danny and Talia, for their amazing work and high standard of customer service. Thank you!!
-Jolayne C.