This year marks the 19th anniversary of Authority Heating, a milestone that fills us with gratitude and pride. Almost two decades ago, we embarked on a journey to provide unparalleled HVAC services to Orem and the surrounding communities. Looking back, we see how much we’ve grown, evolved, and what Authority Heating has learned along the way. These lessons have shaped who we are and define how we continue to serve our customers.
1. Quality Matters
From day one, our commitment to quality has been non-negotiable. Whether it’s a routine maintenance check or a complex HVAC installation, we’ve always believed that the quality of our work defines our reputation. Cutting corners has never been an option. By taking the time to do things right the first time, we’ve not only delivered exceptional results but also earned the trust and loyalty of countless customers.
Every job we undertake reflects our dedication to craftsmanship. This approach has paid off—not just in satisfied customers, but in the long-term relationships we’ve built. Our customers know they can count on Authority Heating for reliable, top-notch service, and that trust is the foundation of our success.
2. Integrity Matters
Integrity has been at the heart of Authority Heating since our inception. Over the past 19 years, we’ve learned that honesty and transparency are essential to building and maintaining trust with our customers. Whether it’s providing honest advice about whether to repair or replace a system, being upfront about pricing, or standing behind the quality of our work, we’ve remained steadfast in our commitment to doing what’s right.
Our reputation for integrity has set us apart in the HVAC industry. Customers know they won’t encounter any hidden surprises or unnecessary upsells when they work with us. Instead, they can expect dependable service rooted in fairness and respect. This commitment to integrity has allowed us to grow and thrive over the years, and it remains a guiding principle for our business.
3. Maintenance Matters
One of the most valuable lessons we’ve learned is the importance of regular maintenance. HVAC systems are an essential part of your home’s comfort, and like any other investment, they require care to perform at their best. Over the years, we’ve seen how routine maintenance can extend the lifespan of HVAC systems, prevent costly repairs, and ensure energy efficiency.
To help our customers stay on top of their HVAC needs, we created the Authority Club Membership. This program has been a game-changer for many homeowners and businesses. With regular check-ups and priority service, our members avoid unexpected breakdowns and enjoy year-round peace of mind. Seeing the tangible benefits of maintenance in action has reinforced its importance, and we’re proud to share this knowledge with our community.
4. Community Matters
Authority Heating wouldn’t be where it is today without the support of our community. Orem and the surrounding areas have been more than just a location for our business—they’ve been our home. Over the years, we’ve learned that success is built on relationships and trust. That’s why we’ve worked tirelessly to give back to the community that has supported us.
From providing dependable HVAC services to sponsoring local events and initiatives, we’ve always sought to make a positive impact. Our customers aren’t just clients; they’re our neighbors, friends, and partners in building a better, more comfortable community. We’re proud to contribute to the well-being of Orem and its surrounding areas and look forward to continuing this tradition for years to come.
Looking Ahead to the Future
As we celebrate our 19th anniversary, we also look forward to the future with excitement and determination. The HVAC industry continues to evolve, and we’re committed to staying at the forefront of innovation to better serve our customers. From energy-efficient solutions to smart home integration, we’re embracing new technologies that enhance comfort and sustainability.
What remains constant is our dedication to the values that have guided us for nearly two decades: quality, integrity, maintenance, and community. These lessons are more than just words—they’re the principles that shape every decision we make and every service we provide.
Thank You for 19 Wonderful Years
We couldn’t have reached this milestone without the trust and loyalty of our customers. Your support has been the driving force behind our success, and we’re honored to have been a part of your lives over the years. As we celebrate this anniversary, we extend our heartfelt thanks to everyone who has been part of our journey.
Here’s to 19 incredible years of serving Orem and beyond—and to many more years of excellence ahead. Thank you for choosing Authority Heating as your trusted HVAC partner!